Fraud Detection Specialist (Private Banking)

Montpellier Resourcing; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a Fraud Detection Specialist to protect clients from financial harm. In this pivotal role, you'll analyze and investigate fraud cases, ensuring a secure banking environment. Your expertise will enhance customer experiences and contribute to operational resilience. This position offers hybrid working arrangements, allowing flexibility while being part of a prestigious private bank. Join a team dedicated to excellence in financial services and make a significant impact in the fight against fraud.

Benefits

Excellent industry leading pension scheme

High level bonus

Hybrid working flexibility

Full private healthcare

Additional benefits

Qualifications

• 10+ years of experience in fraud detection and operations.
• Proven track record in identifying and preventing scams.

Responsibilities

• Manage daily fraud alerts and engage with customers on suspicious activity.
• Conduct in-depth analysis to detect fraud patterns.

Skills

Fraud Detection

Analytical Skills

Customer Engagement

Risk Management

Regulatory Knowledge

Education

Bachelor's Degree in Finance or related field

Job description

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Montpellier Resourcing provided pay range

This range is provided by Montpellier Resourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Managing Director of Montpellier Resourcing Associates and Finovate Search

Up to £50,000 plus EXCELLENT bonus and benefits

Hybrid working available

Our client, a highly prestigious private bank dealing with Ultra-High-Net-Worth clients, has an exciting new opening for a Fraud Detection Specialist to join their team. As a Fraud Detection Specialist, you'll be central to protecting the bank and its customers from financial harm by identifying, analysing, and investigating card and payment fraud. You'll serve as a key point of contact across the bank, representing customer, risk, and colleague perspectives to enhance professionalism and customer experience.

Duties of the Fraud Detection Specialist to include:

• Manage daily fraud alerts, engaging with customers on suspicious card and payment activity.
• Conduct in-depth account and transaction analysis to detect fraud patterns.
• Contribute to operational resilience and business continuity efforts.
• Provide feedback on fraud strategies and processes to identify and mitigate fraud.
• Proactively identify emerging fraud trends and inform rule adjustments for investigators.
• Assist with resource planning and daily prioritization of fraud queues.
• Review accounts for fraudulent activity and take appropriate actions.
• Build and maintain strong relationships with other departments for timely and effective fraud response.
• Handle special projects related to emerging fraud risks.
• Ensure immediate blocking of fraudulent accounts and escalate appropriately.
• Accurately record and analyse incidents in the Incident Management System.
• Utilize analytical skills to monitor transaction data, identify trends, and suggest improvements.
• Maintain clear communication with customers, manage expectations, provide fraud warnings, and determine payment acceptance.

Requirements for the successful Fraud Detection Specialist to include:

• 10+ years of expert-level experience in fraud detection/operations, with a strong track record of identifying scams.
• Proven experience in authorised push payment (APP) fraud regulations, with a proven ability to identify and prevent these transactions before they are processed.
• Possesses excellent knowledge of banking industry developments, including relevant legislation and advancements.
• Comprehensive understanding of fraud activities within regulatory and legal frameworks.
• Capable of innovative thinking and challenging existing processes to drive improvements.
• Comfortable and adaptable in fast-paced environments.

Benefits include:

• Excellent industry leading pension scheme
• High level bonus
• Hybrid working, allowing you flexibility to balance working from home
• Full private healthcare
• AND MORE!

This vacancy is being advertised by Montpellier Resourcing Associates Limited. The services advertised by Montpellier Associates Resourcing Limited are those of an Employment Agency

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Banking, Financial Services, and Investment Management

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