Fragrance Specialist: Immersive Luxury Experience

CHANEL; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private medical insurance

Retail discounts

Employee discount

Sustainability focus

Job summary

CHANEL in Covent Garden is seeking a Fragrance Specialist to elevate the fragrance category through immersive consultations, storytelling, and service-led experiences. You will also promote makeup and skincare, delivering best-in-class client service and mentoring colleagues.

Role emphasizes relationship-building, hosting events, and driving sales while aligning with CHANEL’s sustainability commitments and luxury brand standards.

Qualifications

• Experience in a client-facing retail environment.
• Strong understanding of perfumery.
• Ability to deliver fragrance workshops and engaging events.
• Experience with clienteling and data capture tools.

Responsibilities

• Deliver personalized fragrance consultations and education to clients.
• Host masterclasses and in-store events to elevate fragrance category.
• Build long-lasting client relationships and recruit new clients.
• Meet individual and counter sales targets and KPIs.

Skills

Fragrance knowledge

Client experience

Storytelling

Retail experience

Job description

CHANEL in Covent Garden is seeking a Fragrance Specialist to elevate the fragrance category through immersive consultations, storytelling, and service-led experiences. You will also promote makeup and skincare, delivering best-in-class client service and mentoring colleagues.

Role emphasizes relationship-building, hosting events, and driving sales while aligning with CHANEL’s sustainability commitments and luxury brand standards.