Fragrance Experience Architect

Chanel, Inc.; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private Medical Insurance

Pension

Life Assurance

Retail Discounts

Employee Assistance Programme

Wellbeing initiatives

Job summary

CHANEL is seeking a Fragrance Expert at Harrods Knightsbridge to deliver personalised fragrance consultations and storytelling, elevating the Chanel fragrance category through immersive client experiences.

You will build lasting client relationships, host in-store events, and contribute to achieving counter targets while mentoring colleagues in fragrance knowledge and application techniques.

Qualifications

• Experience in a client-facing retail environment.
• Strong understanding of perfumery and fragrance categories.
• Ability to deliver expert fragrance consultations and workshops.

Responsibilities

• Build long-lasting client relationships through tailored experiences in-store and online.
• Deliver expert fragrance consultations that educate and captivate clients.
• Host masterclasses and in-store events to elevate fragrance category.
• Use clienteling and data tools to grow the client portfolio and drive sales KPIs.

Skills

Fragrance knowledge

Clienteling

Storytelling

Sales acumen

Job description

CHANEL is seeking a Fragrance Expert at Harrods Knightsbridge to deliver personalised fragrance consultations and storytelling, elevating the Chanel fragrance category through immersive client experiences.

You will build lasting client relationships, host in-store events, and contribute to achieving counter targets while mentoring colleagues in fragrance knowledge and application techniques.