Fragrance Experience Lead | In-Store & Events

Chanel Inc.; Greater London; Presencial; GBP 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Medical Insurance

Pension

Retail Discounts

Employee Assistance Programmes

Descripción de la vacante

CHANEL is looking for a Fragrance Expert to elevate the fragrance category through immersive consultations, storytelling, and service-driven experiences at Harrods Knightsbridge. You will lead by example, delivering a best-in-class client experience, supporting business growth through events, and mentoring teammates.

Responsibilities include hosting masterclasses, building client relationships, and using clienteling tools to expand the client portfolio while achieving sales targets and KPIs.

Formación

• Extensive knowledge of perfumery and fragrance categories.
• Experience in a client-facing retail environment.
• Strong storytelling and clienteling skills.
• Ability to deliver fragrance workshops and in-store events.

Responsabilidades

• Provide immersive fragrance consultations that educate and inspire clients.
• Lead by example to deliver best-in-class client experiences and mentor colleagues.
• Host masterclasses and in-store events to elevate fragrance category performance.
• Build long-lasting client relationships and actively recruit new clients through events and digital channels.

Descripción del empleo

CHANEL is looking for a Fragrance Expert to elevate the fragrance category through immersive consultations, storytelling, and service-driven experiences at Harrods Knightsbridge. You will lead by example, delivering a best-in-class client experience, supporting business growth through events, and mentoring teammates.

Responsibilities include hosting masterclasses, building client relationships, and using clienteling tools to expand the client portfolio while achieving sales targets and KPIs.