Food Waste Coordinator

WMJobs; Bromsgrove, Redditch; On-site; GBP 36,000 - 41,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave entitlement

Flexible working arrangements

Training & professional development

Employee Assistance Programme

Benefits platform access

Job summary

Bromsgrove District Council and Redditch Borough Council is seeking an Environmental Services Coordinator to lead the day-to-day delivery of the food waste service across Bromsgrove and Redditch. The role requires excellent communication, organisational and problem-solving skills with flexibility to work across depot sites.

The successful candidate will manage frontline teams, liaise with staff and residents, and maintain high service standards while ensuring customer satisfaction.

Qualifications

• Full Class 2 (Category C) HGV licence required.
• Driver CPC and tachograph card required.
• Knowledge of tachograph regulations and operation.
• Experience in leading frontline teams in a busy frontline service.
• Good understanding of health and safety practices as they apply to the role.

Responsibilities

• Lead day-to-day delivery of food waste collection across Bromsgrove and Redditch.
• Coordinate with drivers, support officers and management to ensure service delivery.
• Maintain high standards of customer service and he alth and safety.
• Be flexible to work across depot sites as required.

Skills

HGV license

Driver CPC

tachograph

customer service

communication

team leadership

organisational skills

problem solving

flexible working

MS Office

Tools

Microsoft Word

Excel

Teams

Office systems

Job description

Environmental Services Support Officer (Coordinator)

Bromsgrove and Redditch Councils

Permanent Position

37 hours per week worked over any 4 or 5 days from 7 (Monday to Friday), 06:30 to 17:00 (16:00 finish on Fridays)

Grade 7, SCP 25-30

£36,352 - £40,777 per annum

Bromsgrove District Council and Redditch Borough Council

The Role

An exciting opportunity has arisen within the Waste Services Team for an Environmental Services Coordinator to support our new food waste service.

The successful candidate will play a key role in leading the day-to-day delivery of food waste collection services across Bromsgrove and Redditch.

Working closely with operational staff including support officers, drivers, and management, you will help ensure the effective delivery of a busy frontline service whilst maintaining high standards of customer service.

This is a varied and challenging role requiring excellent verbal and written communication, organisational and problem-solving skills. The position may require flexible working across any of our depot sites to support operational requirements as and when required.

Key Requirements

• Hold a full Class 2 (Category C) HGV driving licence.
• Hold a valid Driver CPC qualification card and digital tachograph card.
• Have a working knowledge of tachograph regulations and operation.
• Be confident managing day-to-day operational issues within a busy frontline service.
• Be able to work flexibly across both Bromsgrove and Redditch operational depots.
• Demonstrate a commitment to excellent customer service and continuous service improvement.
• Have a good understanding of health and safety practices and how these apply to the role and service area and their impact.

Skills And Experience

We are looking for a motivated individual with experience in a management, supervisory, or operational support role within waste services or a similar service environment.

Successful candidates will be able to demonstrate:

• Proven ability in leading and developing a team, including managing conflict and contrasting team dynamics.
• Experience of supervising and managing frontline operational teams.
• A good working knowledge of waste collection operations.
• Strong communication and interpersonal skills.
• The ability to liaise effectively with operational staff, residents, and management.
• Competence in Microsoft Word, Excel, Teams and other web-based systems.
• The ability to learn and use a range of service specific management and office-based computer systems.
• Excellent organisational skills and attention to detail.
• A flexible and proactive approach to problem solving.
• The ability to work under pressure whilst maintaining service standards and integrity.

Desirable Criteria

• Experience within a local authority waste management environment.
• Experience dealing with customer enquiries and service complaints.
• Knowledge of waste collection legislation, health and safety requirements, and vehicle operations.
• Previous experience supporting service performance monitoring and operational planning.
• Experience of budgetary and project planning management.

Employee Benefits

• Local Government Pension Scheme.
• Generous annual leave entitlement.
• Flexible working arrangements where operationally appropriate.
• Training and professional development opportunities.
• Employee Assistance Programme.
• Access to a comprehensive employee benefits platform offering discounts, salary sacrifice schemes and other benefits.

Further Information

For an informal discussion about the role, please contact:

James Bevan

Recruiting Manager

01527 881267

[e-mail]

If you experience any difficulties submitting an application online, please contact HR:

[e-mail]

closing date - 27 September 2026 midnight

interview date - to be confirmed by the Environmental Services Management team

Bromsgrove District Council and Redditch Borough Council do not sponsor individuals, as we are not licensed to do so.