Food Services Assistant

Sodexo; Telford; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Cycle to Work & Paid volunteering day

Job summary

Sodexo in the United Kingdom is seeking a friendly Food Service Assistant to join our catering team. You’ll support food and beverage service across kitchen, café and dining areas, helping to create a clean, welcoming and professional environment for customers, visitors and colleagues.

This varied role includes food service, barista duties, till operation, stock management and general catering activities, with training and opportunities to grow.

Qualifications

• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Organised, reliable and able to prioritise tasks.
• Positive and flexible approach to changing needs.
• Understanding of Food Safety and Health & Safety.

Responsibilities

• Prepare, serve and replenish food, beverages and catering products.
• Provide friendly and professional customer service.
• Operate coffee machines and provide barista services.
• Operate tills and follow cash-handling procedures.
• Support click & collect services through the Everyday App.
• Maintain high standards of cleanliness, hygiene and presentation.
• Complete cleaning schedules and carry out pot wash duties.
• Receive, check, store and rotate stock using FIFO principles.
• Monitor and record food storage temperatures.
• Follow Food Safety, HACCP, COSHH and Health & Safety procedures.
• Report equipment faults, hazards and maintenance issues promptly.
• Maintain clean, safe and organised catering and storage areas.
• Complete required records, checklists and documentation accurately.
• Support colleagues and work flexibly across the catering operation.
• Attend training, team briefings and meetings as required.

Skills

Customer service

Communication

Teamwork

Organised

Flexibility

Numeracy

Literacy

Physical fitness

Job description

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Job Introduction

We’re looking for a friendly, reliable and flexible Food Service Assistant to join our catering team.

You’ll support the delivery of high-quality food and hospitality services across the kitchen, café and dining areas, helping to create a clean, welcoming and professional environment for customers, visitors and colleagues.

This is a varied role where you’ll support food and beverage service, barista duties, till operation, cleaning, stock management and general catering activities.

Key Responsibilities:

• Prepare, serve and replenish food, beverages and catering products.
• Provide friendly and professional customer service.
• Operate coffee machines and provide barista services.
• Operate tills and follow cash-handling procedures.
• Support click & collect services through the Everyday App.
• Maintain high standards of cleanliness, hygiene and presentation.
• Complete cleaning schedules and carry out pot wash duties.
• Receive, check, store and rotate stock using FIFO principles.
• Monitor and record food storage temperatures.
• Follow Food Safety, HACCP, COSHH and Health & Safety procedures.
• Report equipment faults, hazards and maintenance issues promptly.
• Maintain clean, safe and organised catering and storage areas.
• Complete required records, checklists and documentation accurately.
• Support colleagues and work flexibly across the catering operation.
• Attend training, team briefings and meetings as required.

What We’re Looking For:

• Has excellent customer service and communication skills.
• Works well both independently and as part of a team.
• Is organised, reliable and able to prioritise tasks.
• Has a positive and flexible approach to changing operational needs.
• Understands the importance of Food Safety and Health & Safety.
• Has good attention to detail and basic numeracy and literacy skills.
• Is comfortable with physical duties, including standing, lifting and handling stock.
• Takes pride in maintaining high standards of cleanliness and presentation.

Desirable Experience

• Previous experience in catering, hospitality, food service, café or customer service.

• Barista or coffee machine experience.
• Till and cash-handling experience.
• Knowledge of Food Safety, HACCP or COSHH.
• Food Safety/Hygiene or Manual Handling training.
• Experience within a corporate, government, public sector or commercial catering environment.

Previous experience is beneficial, but a positive attitude, willingness to learn and commitment to excellent customer service are equally important.

What we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications