Food Services Assistant

Sodexo; Dawley; On-site; GBP 17,909,000 - 18,598,000; Part time

Benefits offered by this job

Sodexo Rewards

Job summary

Sodexo is hiring a friendly and flexible Food Service Assistant to join our catering team in a part-time role. You will support food and hospitality services across kitchen, café and dining areas, delivering high standards of service and maintaining a clean, welcoming environment for customers and colleagues.

You will handle food and beverage service, barista duties, till operations, cleaning, stock management and general catering tasks, with a focus on teamwork and excellent customer care.

Qualifications

• Excellent customer service and communication skills.
• Able to work independently and as part of a team.
• Organised, reliable and able to prioritise tasks.
• Positive and flexible with changing operational needs.
• Understands Food Safety and Health & Safety requirements.
• Good numeracy and literacy skills.
• Able to stand, lift and handle stock for extended periods.

Responsibilities

• Prepare, serve and replenish food, beverages and catering products.
• Provide friendly and professional customer service.
• Operate coffee machines and provide barista services.
• Operate tills and follow cash-handling procedures.
• Support click & collect services through the Everyday App.
• Maintain high standards of cleanliness, hygiene and presentation.
• Complete cleaning schedules and carry out pot wash duties.
• Receive, check, store and rotate stock using FIFO principles.
• Monitor and record food storage temperatures.
• Follow Food Safety, HACCP, COSHH and Health & Safety procedures.

Skills

Customer service

Communication

Teamwork

Organisation

Food safety

Numeracy

Stamina

Job description

• 20 hours per week
• Monday - Friday 0730 - 1430
• £12.71 per hour
• Sodexo Rewards

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Job Introduction

We're looking for a friendly, reliable and flexible Food Service Assistant to join our catering team.

You’ll support the delivery of high-quality food and hospitality services across the kitchen, café and dining areas, helping to create a clean, welcoming and professional environment for customers, visitors and colleagues.

This is a varied role where you’ll support food and beverage service, barista duties, till operation, cleaning, stock management and general catering activities.

Key Responsibilities:

• Prepare, serve and replenish food, beverages and catering products.
• Provide friendly and professional customer service.
• Operate coffee machines and provide barista services.
• Operate tills and follow cash-handling procedures.
• Support click & collect services through the Everyday App.
• Maintain high standards of cleanliness, hygiene and presentation.
• Complete cleaning schedules and carry out pot wash duties.
• Receive, check, store and rotate stock using FIFO principles.
• Monitor and record food storage temperatures.
• Follow Food Safety, HACCP, COSHH and Health & Safety procedures.
• Report equipment faults, hazards and maintenance issues promptly.Maintain clean, safe and organised catering and storage areas.
• Complete required records, checklists and documentation accurately.
• Support colleagues and work flexibly across the catering operation.
• Attend training, team briefings and meetings as required.

What We’re Looking For:

• Has excellent customer service and communication skills.
• Works well both independently and as part of a team.
• Is organised, reliable and able to prioritise tasks.
• Has a positive and flexible approach to changing operational needs.
• Understands the importance of Food Safety and Health & Safety.
• Has good attention to detail and basic numeracy and literacy skills.
• Is comfortable with physical duties, including standing, lifting and handling stock.
• Takes pride in maintaining high standards of cleanliness and presentation.

Desirable Experience

• Previous experience in catering, hospitality, food service, café or customer service.

• Barista or coffee machine experience.
• Till and cash-handling experience.
• Knowledge of Food Safety, HACCP or COSHH.
• Food Safety/Hygiene or Manual Handling training.
• Experience within a corporate, government, public sector or commercial catering environment.

Previous experience is beneficial, but a positive attitude, willingness to learn and commitment to excellent customer service are equally important.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications