Catering Assistant

allpay Limited; Hereford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Subsidised staff cafe/restaurant

Staff gym on-site

Learning & Development opportunities

Private healthcare options

Job summary

allpay Limited is recruiting a Catering Assistant for our Express Restaurant in Hereford. You will welcome customers with a can-do attitude, serve high quality food and beverages, and assist with food preparation and service across breakfast and lunch periods.

The role requires teamwork, strong customer service, good numeracy/literacy, and a basic Food Safety qualification. Barista training and progression opportunities are available, with on-site benefits and staff facilities.

Qualifications

• Previous catering/food service experience is highly desirable.
• Proven ability to work as part of a team without supervision.
• Proven customer service skills.
• Proven organisational skills.
• Manual dexterity and proven attention to detail.
• Proven ability to be calm in a crisis, focusing on resolving issues and providing solutions.
• Intermediate level of literacy and numeracy.
• Ability to work in a fast paced environment in a calm manner.
• Level 2 in Food Safety preferable.
• Customer Service Level 2 desirable.
• Barista trained preferable, training will be provided.

Responsibilities

• Carrying out practical tasks such as cooking, baking, cleaning and serving. Preparing food and serving in strict accordance with food safety regulations.
• Operating kitchen equipment for cooking, washing and use of the coffee machine.
• Serving of food and drinks for breakfast and lunch times plus ad hoc drinks and confectionery in between these opening times.
• Operating of the till, currently all payments are via card only.
• Helping with the unloading of deliveries of stock, ingredients etc.
• Disposing of waste from food preparation, finished meals and waste products such as oil.
• Cleaning of work surfaces, cookers and appliances to ensure continued kitchen operations and food service, cleanliness and hygiene is of paramount importance.
• Restocking of vending machines/coffee machines on a regular basis.
• Ensure stocks are checked and topped up regularly. From snacks and drinks in fridges and display units, through to condiments and napkins, plates, knives and forks.
• Ensure everything is ready ahead of first service (breakfast) and is closed effectively after last service.
• Updating of log book on a regular basis (kitchen record book).

Skills

Customer service

Teamwork

Organisational skills

Attention to detail

Calm under pressure

Literacy & numeracy

Barista trained

Food safety knowledge

Education

Level 2 in Food Safety

Customer Service Level 2

Job description

About The Role

We have an exciting opportunity for a Catering Assistant to join us in our Express Restaurant. The successful candidate will need to be present with a warm welcoming smile and a can do attitude, serving high quality food and beverages to all our customers.

This is a full time role working 37.5 hours per week, Monday to Friday 7:30am-3: 30pm.

As a Catering Assistant, you will be doing the following:

• Carrying out practical tasks such as cooking, baking, cleaning and serving. Preparing food and serving in strict accordance with food safety regulations. This may include preparing raw ingredients for cooking by peeling, chopping, trimming, marinating, seasoning and storing food.
• Operating of kitchen equipment for cooking, washing and use of the coffee machine.
• Serving of food and drinks for breakfast and lunch times plus ad hoc drinks and confectionary in between these opening times.
• Operating of the till, currently all payments are via card only.
• Helping with the unloading of deliveries of stock, ingredients etc.
• Disposing of waste from food preparation, finished meals and waste products such as oil.
• Cleaning of work surfaces, cookers and appliances to ensure continued kitchen operations and food service, cleanliness and hygiene is of paramount importance.
• Restocking of vending machines/coffee machines on a regular basis.
• Ensure stocks are checked and topped up regularly. From snacks and drinks in fridges and display units, through to condiments and napkins, plates, knives and forks.
• Ensure everything is ready ahead of first service (breakfast) and is closed effectively after last service.
• Updating of log book on a regular basis (kitchen record book).

About You

For this role the ideal candidate will have/be:

• Previous catering/food service experience is highly desirable.
• Proven ability to work as part of a team without supervision.
• Proven customer service skills.
• Proven organisational skills.
• Manual dexterity and proven attention to detail.
• Proven ability to be calm in a crisis, focusing on resolving issues and providing solutions.
• Intermediate level of literacy and numeracy.
• Ability to work in a fast paced environment in a calm manner.
• Level 2 in Food Safety preferable.
• Customer Service Level 2 desirable.
• Barista trained preferable, training will be provided.

About Us

Think you need to tick every single box? You really don't.

We welcome brilliant people from all backgrounds, identities, and experiences, including those who think differently, learn differently, or bring unique approaches to problem-solving. Different minds make our teams stronger.

If you would benefit from any adjustments or support during the recruitment process, whether that is extra time, a quieter space, a different format, or something else that helps you shine, just let us know. We are here to make the process work for you.

People are at the heart of allpay, and we are proud to offer a competitive benefits package. This includes a defined-contribution group pension scheme, income protection, life assurance, a wide range of health and wellbeing options (including private healthcare), and an excellent Learning & Development offering.

On Site Amenities:

• Subsidised café and restaurant - enjoy great food and quality coffee at discounted prices in our staff-only cafe and restaurant.
• Staff gym - free access to our on-site gym, so you fit in a workout without the commute.
• The Sidings - our on-site farm shop and cafe, open to the public, offering fresh local produce and a relaxed space to unwind.

These amenities mean you can enjoy a healthy lunch, fit in exercise before or after work, and take quality breaks without needing to travel.