Food Service Support Manager

JR United Kingdom; Bradford; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading company in the Food Service Industry is seeking a Food Service Support Manager to manage branded and non-branded food service concepts across England and Wales. This role requires strong communication and planning abilities, with responsibilities including site visits, staff training, and performance evaluation. The ideal candidate will have a Food Service background and a readiness to travel regularly.

Benefits

Company Car

25 days of annual holiday (plus 8 paid bank holidays)

Contributory pension scheme with matching contributions

Simplyhealth Cashback Dental and Optician plans

Life Insurance

Qualifications

• Food Service background preferred.
• Must be willing to travel regularly.
• Experience in improving site performance and standards.

Responsibilities

• Support running and development of food service concepts.
• Conduct site visits and prepare performance reports.
• Train site staff and communicate with the Food Service Project Manager.

Skills

Strong communication skills

Excellent planning and organization skills

Ability to work independently

Ability to control processes

Understanding of relevant legislation

Job description

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Do you have a passion for working within the Food Service Industry? If that is the case, read on as we have a vacancy covering Leeds and the surrounding area for a Food Service Support Manager.

The role supports the running and development of existing and new branded/non-branded food service concepts like Subway, WCP, and Greggs across our network in England and Wales. This includes the Company’s Food Service operation where all site outlets are supported to achieve the required Company brand standard.

We are looking for individuals with a Food Service background. This role requires regular travel.

Key Activities:

1. Support the Food Service Project Manager in running the Branded Franchise concept throughout the network in line with brand and Rontec policy.
2. Support the Food Service Project Manager in managing all Rontec non-Branded concepts throughout the network in line with brand and Rontec policy.
3. Conduct detailed site visits, review sales, performance data, and KPIs to identify opportunities for increasing sales, efficiencies, and cost savings. Prepare summary reports and follow through to completion.
4. Follow up on previous site visits by yourself, Brand partners, or Rontec management.
5. Visit under-performing sites, identify root causes, and work with site teams and Area Managers to improve standards per Rontec Policy.
6. Assist the Food Service Project Manager with weekly and monthly reports, and identify opportunities for process improvements.
7. Help set up systems and ensure relevant teams are fully trained on these systems.
8. Support new openings and the closing of food offers.
9. Support site staff as a hands-on trainer and mentor.
10. Communicate regularly with the Food Service Project Manager about opportunities, concerns, or issues regarding food operations.
11. Work with Area Managers to ensure they are trained to monitor and drive successful food standards.
12. Develop Food Standards to ensure the company meets required standards during evaluations or audits.
13. Support the ongoing development of food brands within the business.
14. Liaise between the Food Service Team, Operations Team, HR Team, and external parties to meet people targets for training.
15. Complete one weekend site visit per month.

Knowledge and Skills Required:

• Strong communication skills
• Excellent planning and organization skills
• Ability to work independently or as part of a team
• Ability to control processes for delivering excellent service
• Understanding of relevant legislation

What We Offer:

• Company Car
• 25 days of annual holiday (plus 8 paid bank holidays)
• A contributory pension scheme with matching contributions
• Simplyhealth Cashback Dental and Optician plans
• Life Insurance

As an equal opportunities employer, Rontec is committed to fair treatment for all employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy, race, religion, gender identity, or marital status.

We encourage applications from diverse backgrounds to join Rontec.