Dealer Support Manager

TipTopJob; West Midlands Combined Authority; Remote; GBP 35,000 - 45,000; Full time

Job summary

TipTopJob is seeking a Dealer Support Manager to join their world-leading materials handling company. This role focuses on customer relationship management and dealer support within the Midlands and North territories. Ideal candidates will possess strong planning skills and a background in customer service, supporting the sales of forklift trucks through effective communication and best practices.

Benefits

Company Car

Fuel Card

Laptop

Phone

26 Days Holiday + Bank Holidays

6% Employer and 4% Employee Pension

Broadband Contribution

Annual Bonus

Qualifications

• Experience in a similar role.
• Experience of building and developing strong customer relationships.
• Excellent planning and organisational skills.

Responsibilities

• First point of contact for all dealers: support, guidance, and admin.
• Quoting, pricing, and technical support.
• Promote and encourage dealer engagement with social media.

Skills

Customer Relationship Management

Planning and Organisational Skills

Job description

TipTopJob West Midlands, England, United Kingdom

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TipTopJob West Midlands, England, United Kingdom

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Dealer Support Manager (Customer Support/Service)

Circa A GBP 40,000 Base + 10 Annual Bonus + Company Car + Fuel Card + Laptop + Phone + 26 Days Holiday + Bank Holidays + 6 Employer and 4 Employee Pension + Broadband Contribution

Midlands and North Territory

8am to 4.30pm, Monday to Thursday and Friday 4pm

Dealer Support Manager role available in a world leading materials handling company. The role will suit those looking for a position in a successful and collaborative management team where you can positively impact the team and relationships with dealerships.

for the Dealer Support Manager, you need experience in a similar role. Those who have managed accounts, customer relationships or similar will all be suitable. Experience of building and developing strong customer relationships is key for this role. Although a technical background is advantageous, full training will be given on the companys products and services will be given.

The role is based from home travelling to customers across the Midlands and North. The main focus of this role is to support dealers selling the fleet of forklift trucks on behalf of the manufacturer. You will ensure there is clear and concise communication whilst also identifying and adopting best practice and process improvements.

The company form part of a world leading group of companies and are renowned for offering progressive long:term careers.

The Dealer Support Manager Role In Brief

• First point of contact for all dealers : support, guidance, admin etc
• Quoting, pricing and technical support
• Promote and encourage dealer engagement with social media to increase brand awareness
• Support dealer sales team with completion of order control process
  
  

The Person Required

• Experience in a similar role
• Experience of building and developing strong customer relationships
• Excellent planning and organisational skills
• Ideally have a technical background

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Advertising Services

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