Food Service Support Manager

RONTEC Roadside Retail Limited.; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Food Service Industry is seeking a Food Service Support Manager to oversee branded and non-branded concepts across Leeds and surrounding areas. The role involves regular travel, site visits, and collaboration with various teams to improve service standards and drive efficiency. Candidates should possess strong communication and organizational skills, with a background in food service management.

Benefits

Competitive Salary

Company Car

25 days annual holiday (plus 8 bank holidays)

Contributory pension scheme with matching contributions

Health plans including Cashback Dental and Optician plans

Employee Health & Wellbeing support

Life Insurance

Qualifications

• Food Service background required.
• Experience in managing food service operations is beneficial.

Responsibilities

• Support the Food Service Project Manager with branded and non-branded concepts.
• Conduct site visits and analyze performance data.
• Train and mentor staff at various locations.

Skills

Strong communication skills

Excellent planning and organisation skills

Ability to work independently

Ability to control processes

Understanding of relevant legislations

Job description

Do you have a passion for working within the Food Service Industry? If so, read on as we have a vacancy covering Leeds and the surrounding area for a Food Service Support Manager.

The role supports the running and development of existing and new branded / non-branded food service concepts like Subway, WCP, and Greggs across our network in England and Wales. This includes the Company’s Food Service operation, where all site outlets are supported to achieve the required Company brand standard.

We are looking for individuals with a Food Service background. This role requires regular travel.

Key Activities:

• Support the Food Service Project Manager in running the Branded Franchise concept throughout the network in line with brand and Rontec policy.
• Support the Food Service Project Manager in managing all Rontec non-Branded concepts in line with brand and Rontec policy.
• Conduct detailed site visits, review sales and performance data along with KPIs to identify opportunities to increase sales and efficiencies. Complete summary reports and follow through to completion.
• Follow up on previous site visits by yourself, Brand partners, or Rontec management.
• Perform site visits on under-performing sites, identify root causes, and work with site teams and Area Managers to improve standards per Rontec Policy.
• Assist the Food Service Project Manager with weekly and monthly reports, identifying process improvement opportunities.
• Support the setup of systems and ensure teams are trained accordingly.
• Assist in opening or closing food offers as needed.
• Support staff at sites as a hands-on trainer and mentor.
• Communicate regularly with the Food Service Project Manager regarding opportunities, concerns, or issues.
• Work with Area Managers to ensure they are trained to monitor and drive food standards successfully.
• Develop Food Standards to ensure the company meets standards during evaluations or audits.
• Support the ongoing development of food brands within the business.
• Liaise between the Food Service Team, Operations Team, HR Team, and external parties to meet people targets for training.
• Complete one weekend site visit per month.

Knowledge and Skills Required:

• Strong communication skills
• Excellent planning and organisation skills
• Ability to work independently or as part of a team
• Ability to control processes for delivering excellent service
• Understanding of relevant legislations

What We Offer:

• Competitive Salary
• Company Car
• 25 days annual holiday (plus 8 bank holidays)
• Contributory pension scheme with matching contributions
• Health plans including Cashback Dental and Optician plans
• Employee Health & Wellbeing support
• Life Insurance

As an equal opportunities employer, Rontec is committed to the fair treatment of all employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aim to have a diverse and inclusive workplace and strongly encourage qualified applicants from all backgrounds to apply and join Rontec.