Food Runner

Public House Head Office; England; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

50% off food & drink (up to 4)

Staff meals on shift

Career progression & training

Referral scheme

Service charges go to staff

Job summary

Public House Group is seeking energetic Food Runners to join our front of house team. You will deliver dishes promptly, verify orders for accuracy, and help set up and clear tables while maintaining a clean dining area.

We value a friendly attitude and strong teamwork. Enjoy benefits like staff meals, progression training, and a share of service charges through our staff-focused culture.

Qualifications

• Positive and friendly attitude.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Passion for delivering exceptional customer service.
• Flexible approach to work.

Responsibilities

• Collect prepared food items from the kitchen and deliver to tables promptly and accurately.
• Verify accuracy of orders and match with table numbers or descriptions.
• Assist in setting up and clearing tables; ensure cleanliness and proper tableware.
• Collaborate with the team to provide friendly, professional guest service.

Skills

Positive attitude

Communication

Teamwork

Fast-paced

Customer service

Flexible

Job description

We're hiring energetic Food Runners who thrive in a fast-paced, team-driven environment to join our front of house team at Public House Group! We take pride in serving high-quality food and drinks while delivering outstanding customer service.

What's in it for you as a Food Runner:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• Earn more with our employee referral scheme.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Food Runner:

• Collect prepared food items from the kitchen and deliver them to the appropriate tables or designated areas promptly and accurately.
• Verify accuracy of orders, ensuring that all dishes match the corresponding table numbers or descriptions.
• Assist in setting up and clearing tables before and after service, ensuring cleanliness and proper tableware arrangement.
• Collaborative teamwork: work closely with the team to provide friendly and professional customer service to guests, responding promptly to their requests and enquiries.

About you, our new Food Runner:

• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

Previous experience in a high-end and high-volume establishment is preferable.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.