Food Runner

Public House; Greater London; Sur place; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Staff discount

Staff meals

Career progression

Referral scheme

Service charge to staff

Résumé du poste

Public House Group in London is recruiting an energetic Food Runner to join our front of house team. You will collect prepared food from the kitchen and deliver to tables promptly, while ensuring orders are correct and dishes match descriptions.

We value teamwork and exceptional customer service, offering staff meals, a generous staff discount, career progression, and a share of service charges. If you thrive in a fast-paced, high-volume venue, we want you on our team.

Qualifications

• Energetic, positive attitude and team player.
• Excellent communication and interpersonal skills.
• Ability to work in fast-paced environment.
• Passion for delivering exceptional customer service.
• Flexible approach to work.

Responsabilités

• Deliver prepared food to tables promptly and accurately.
• Verify orders match table numbers/descriptions.
• Assist with setting up and clearing tables, keeping area clean.
• Work with team to provide friendly, professional service.

Connaissances

Teamwork

Communication

Customer service

Flexibility

Description du poste

We're hiring energetic Food Runners who thrive in a fast-paced, team-driven environment to join our front of house team at Public House Group! We take pride in serving high-quality food and drinks while delivering outstanding customer service.

What's in it for you as a Food Runner:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• Earn more with our employee referral scheme.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Food Runner:

• Collect prepared food items from the kitchen and deliver them to the appropriate tables or designated areas promptly and accurately.
• Verify accuracy of orders, ensuring that all dishes match the corresponding table numbers or descriptions.
• Assist in setting up and clearing tables before and after service, ensuring cleanliness and proper tableware arrangement.
• Collaborative teamwork: work closely with the team to provide friendly and professional customer service to guests, responding promptly to their requests and enquiries.

About you, our new Food Runner:

• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

Previous experience in a high-end and high-volume establishment is preferable.

About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.