Food Retail Frontline Associate: Fast, Tech-Savvy Service

Marks and Spencer; Sevenoaks; On-site; GBP 18,000 - 22,000; Part time

Job summary

Marks & Spencer is looking for a Customer Assistant in our Food section to join our frontline team. You’ll deliver five-star service at pace, acting as a brand ambassador who thrives under pressure and embraces transformation.

You’ll use Sparks App and in-store devices, be digitally confident, and work flexibly across store areas to meet customer demand. Apply if you’re ready to roll up your sleeves and contribute daily to growth in sales.

Qualifications

• Frontline customer service role in retail.
• Confident in recommending products.
• Able to work in a fast-paced environment.
• Flexible shifts and across-store duties.

Responsibilities

• Provide five-star service to customers.
• Assist customers with product knowledge and guidance.
• Sell and promote new food products.
• Work across store areas during shifts.
• Use Sparks App to enhance the shopping experience.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is looking for a Customer Assistant in our Food section to join our frontline team. You’ll deliver five-star service at pace, acting as a brand ambassador who thrives under pressure and embraces transformation.

You’ll use Sparks App and in-store devices, be digitally confident, and work flexibly across store areas to meet customer demand. Apply if you’re ready to roll up your sleeves and contribute daily to growth in sales.