Food Frontline Associate — Fast, Friendly, Digital-Savvy

Marks & Spencer Plc; Ripon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service with pace and a can-do attitude.

You’ll handle product knowledge, assist customers, and contribute to a positive store atmosphere. You’ll need to be digitally confident, using Sparks App and in-store devices to help customers find what they want when they need it, and to drive sales through excellent service.

Qualifications

• Frontline role requiring strong customer interactions.
• Comfort with using digital tools and apps.
• Able to thrive in a fast-paced retail environment.

Responsibilities

• Assist customers in the Food department and keep shelves well-stocked.
• Promote and sell new food products; provide product recommendations.
• Maintain store standards and support team to ensure a smooth shopping experience.

Skills

Customer service

Team player

Digital literacy

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service with pace and a can-do attitude.

You’ll handle product knowledge, assist customers, and contribute to a positive store atmosphere. You’ll need to be digitally confident, using Sparks App and in-store devices to help customers find what they want when they need it, and to drive sales through excellent service.