Food Retail Frontline Associate — Fast-Paced Service Pro

Marks and Spencer; Guildford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five‑star service at pace to customers who rely on us for quality products. You’ll adapt to a busy store, help customers, and confidently suggest our newest food items to meet demand.

Flexibility is essential as shifts vary across days, including potential full‑time hours during peak weeks. You’ll thrive in a high‑energy team, stay digitally confident with in‑store tech, and contribute to

Responsibilities

• Handle customer inquiries and provide five‑star service in a fast‑paced environment.
• Assist customers with product knowledge and recommendations in the Food section.
• Operate store devices and Sparks App to enhance the customer experience.

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be on the frontline, delivering five‑star service at pace to customers who rely on us for quality products. You’ll adapt to a busy store, help customers, and confidently suggest our newest food items to meet demand.

Flexibility is essential as shifts vary across days, including potential full‑time hours during peak weeks. You’ll thrive in a high‑energy team, stay digitally confident with in‑store tech, and contribute to