Food Frontline Associate – Fast-Paced Customer Service

Marks and Spencer; Sheffield; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, selling products and acting as a brand ambassador.

You’ll work in a high-pressure environment, using Sparks and in-store devices to help customers find what they need, while being a strong team player across store areas. Flexibility is essential, as shifts may vary and you may be asked to work up to full-time hours during peak weeks.

Qualifications

• No formal qualifications stated; role focuses on service and adaptability.

Responsibilities

• Provide five-star service at pace to customers.
• Confidently recommend and sell our newest food products.
• Adapt to store needs across different areas during busy periods.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Work as a team to maintain a positive, high-energy store environment.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks app

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service, selling products and acting as a brand ambassador.

You’ll work in a high-pressure environment, using Sparks and in-store devices to help customers find what they need, while being a strong team player across store areas. Flexibility is essential, as shifts may vary and you may be asked to work up to full-time hours during peak weeks.