Food Retail Frontline Associate – Fast-Paced & Digital

Marks & Spencer Plc; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and helping customers find fresh products quickly.

This role requires resilience, teamwork, and adaptability across store areas. You’ll use Sparks App and in-store devices to assist customers and promote our latest food ranges, contributing to store targets.

Qualifications

• Experience delivering high-quality customer service in a fast-paced retail environment.
• Knowledge of food products and willingness to learn our ranges.
• Ability to stay calm and effective during peak periods.

Responsibilities

• Provide frontline customer service, helping customers find products and answering questions.
• Promote new food products and use digital tools to assist shoppers.
• Be a collaborative team player, flexible across store areas.

Skills

Customer service

Retail knowledge

Digital tools

Tools

Sparks App

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and helping customers find fresh products quickly.

This role requires resilience, teamwork, and adaptability across store areas. You’ll use Sparks App and in-store devices to assist customers and promote our latest food ranges, contributing to store targets.