Food Retail Customer Assistant — Fast-Paced & Digital-Savvy

Marks & Spencer Group; Tendring; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group in the UK seeks a Customer Assistant in our Food section to deliver five-star service at pace. You'll be at the frontline, filling shelves, advising customers, and promoting new food products. The role requires resilience in a busy store, flexibility to work across areas, and comfort with digital tools like Sparks App and in-store devices.

Applicants must be 18+. Join us to be a brand ambassador, thrive under pressure, and help drive growth while delivering excellent

Qualifications

• Willingness to work early morning shifts.
• Must be 18+ due to health and safety rules.
• Frontline customer-facing role in a Food section.

Responsibilities

• Assist customers with food products and answer questions.
• Sell and promote new food products to customers.
• Use Sparks App and in-store devices to enhance the experience.
• Be flexible to work across store areas as shifts change.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Resilience

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the UK seeks a Customer Assistant in our Food section to deliver five-star service at pace. You'll be at the frontline, filling shelves, advising customers, and promoting new food products. The role requires resilience in a busy store, flexibility to work across areas, and comfort with digital tools like Sparks App and in-store devices.

Applicants must be 18+. Join us to be a brand ambassador, thrive under pressure, and help drive growth while delivering excellent