Food Customer Assistant – Fast-Paced & Digital

Marks and Spencer; West of England; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in the United Kingdom seeks a Customer Assistant in our Food section to be at the frontline of service. You will thrive under pressure, deliver five-star service, and embrace transformation while confidently recommending and selling our newest food products to customers.

You’ll be embedded in a busy store, using Sparks App and in-store devices to assist shoppers. Being a team player with flexibility is essential as you may work across different areas and shifts.

Qualifications

• Frontline customer-facing role requiring proactive service.
• Able to thrive in a high-pressure store environment.
• Confidently recommend and sell new food products.

Responsibilities

• Provide five-star service and assist customers at pace.
• Use Sparks App and in-store devices to enhance the shopping experience.
• Work across store areas to cover changing customer demand.
• Be a resilient, brand ambassador who drives sales and customer satisfaction.

Skills

Customer service

Team player

Adaptability

Digital tools

Sales capability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom seeks a Customer Assistant in our Food section to be at the frontline of service. You will thrive under pressure, deliver five-star service, and embrace transformation while confidently recommending and selling our newest food products to customers.

You’ll be embedded in a busy store, using Sparks App and in-store devices to assist shoppers. Being a team player with flexibility is essential as you may work across different areas and shifts.