Holiday Food Customer Assistant - Fast-Paced & Digital

Marks & Spencer Group; Turnford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant in our Food section. This frontline role requires you to deliver five-star service at pace, know our Food products, and be ready to roll up your sleeves to meet strong customer demand.

You will engage customers, recommend and sell new food products, and use Sparks App and in-store devices to enhance the shopping experience. Flexibility across store areas is essential, with shifts including weekends and peak periods.

Qualifications

• Be a down-to-earth colleague who can deliver five-star service at pace.
• Have knowledge of M&S Food products and be ready to roll up your sleeves.
• Be digitally confident and able to use Sparks App and in-store devices.
• Be a resilient, team-driven brand ambassador who can adapt to shifts.

Responsibilities

• Provide frontline customer service in the Food section.
• Confidently recommend and sell our newest food products.
• Serve, sell, fill and help drive growth in sales across store areas.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Work flexibly across various store areas as needed.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the United Kingdom is recruiting a Customer Assistant in our Food section. This frontline role requires you to deliver five-star service at pace, know our Food products, and be ready to roll up your sleeves to meet strong customer demand.

You will engage customers, recommend and sell new food products, and use Sparks App and in-store devices to enhance the shopping experience. Flexibility across store areas is essential, with shifts including weekends and peak periods.