Holiday Food Customer Assistant - Fast-Paced, Digital-Savvy

Marks and Spencer; Ludlow; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in the UK is hiring a Customer Assistant in our Food section, at the frontline of a fast-moving retailer. You’ll deliver five-star service and engage with customers to promote our latest food products.

Rolé sleeves, stay resilient under pressure, and use Sparks App and in-store devices to help customers find what they need. The role requires flexibility to work across store areas, with shifts in the evening.

Qualifications

• Frontline customer service experience preferred.
• Ability to communicate clearly with customers and colleagues.
• Comfort using digital tools and store devices.

Responsibilities

• Engage customers and recommend products in the Food section.
• Deliver five-star service at pace during busy periods.
• Utilise Sparks App and in-store devices to assist shoppers.

Skills

Customer service

Communication

Digital tools

Team player

Flexibility

Job description

Marks & Spencer in the UK is hiring a Customer Assistant in our Food section, at the frontline of a fast-moving retailer. You’ll deliver five-star service and engage with customers to promote our latest food products.

Rolé sleeves, stay resilient under pressure, and use Sparks App and in-store devices to help customers find what they need. The role requires flexibility to work across store areas, with shifts in the evening.