Food Retail Customer Assistant — Fast-Paced & Digital-Savvy

Marks & Spencer Group; Wimbledon; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be at the frontline, helping customers, advising on products, and delivering fast, friendly service to meet peak demand.

You’ll use Sparks App and in-store devices to assist customers and manage stock while staying positive in a busy retail environment. Flexibility to work across store areas is essential, with early shifts and weekend patterns.

Responsibilities

• Frontline customer service in Food department.
• Assist customers, recommend products and upsell where appropriate.
• Operate Sparks App and in-store devices to help customers and check stock.

Job description

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be at the frontline, helping customers, advising on products, and delivering fast, friendly service to meet peak demand.

You’ll use Sparks App and in-store devices to assist customers and manage stock while staying positive in a busy retail environment. Flexibility to work across store areas is essential, with early shifts and weekend patterns.