Food Frontline Specialist - Customer Assistant

Marks & Spencer; Preston; On-site; GBP 19,000 - 21,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to join the frontline of the UK’s favourite retailer. You’ll deliver five-star service, help customers with product knowledge and confidently recommend the newest food items to meet demand.

You'll be a resilient, team‑oriented brand ambassador, comfortable using Sparks App and in-store devices to enhance the shopping experience. Shifts include Tue, Thu and Sat evenings, with flexibility across store areas as needed.

Qualifications

• Customer service oriented and friendly
• Ability to work in a fast-paced retail environment
• Willingness to be flexible across store areas

Responsibilities

• Frontline customer service in Food section
• Assist customers with product knowledge and upsell/new items
• Utilise Sparks App and in-store devices to enhance the shopping experience
• Work as a team to maintain a high-energy store environment

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to join the frontline of the UK’s favourite retailer. You’ll deliver five-star service, help customers with product knowledge and confidently recommend the newest food items to meet demand.

You'll be a resilient, team‑oriented brand ambassador, comfortable using Sparks App and in-store devices to enhance the shopping experience. Shifts include Tue, Thu and Sat evenings, with flexibility across store areas as needed.