Food Frontline Associate — Fast-Paced Service & Growth

Marks and Spencer; Greater London; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace, assisting customers, and guiding them to the right products.

Flexibility is key, with shifts including Sundays and weekday evenings. You will use Sparks App and in-store devices to enhance the customer experience, work as part of a high-energy team, and adapt to varying store demands.

Qualifications

• Experience delivering five-star service in a fast-paced retail environment.
• Ability to thrive under pressure and meet customer demand.

Responsibilities

• Assist customers in the Food section and recommend products.
• Maintain a positive, high-energy environment during busy periods.
• Utilise digital tools to enhance the shopping experience.

Skills

Customer service

Team player

Resilience

High energy

Tools

Sparks App

Job description

Marks & Spencer is hiring a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace, assisting customers, and guiding them to the right products.

Flexibility is key, with shifts including Sundays and weekday evenings. You will use Sparks App and in-store devices to enhance the customer experience, work as part of a high-energy team, and adapt to varying store demands.