Food Frontline Assistant - Flexible, Fast-Paced Service

Marks & Spencer Group; Llantrisant; In loco; GBP 12.000 - 15.000; Part-time

Descrizione del lavoro

Marks & Spencer Group is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, assisting customers with product knowledge and promoting new food items. You’ll work in a busy store, stay adaptable, and contribute to a positive team environment.

You’ll use digital tools like Sparks App and in-store devices to help customers get what they want quickly, while maintaining shelves and supporting store operations across shifts.

Competenze

• Frontline customer service experience preferred.
• Ability to use digital tools and in-store tech.
• Strong communication and teamwork under pressure.

Mansioni

• Assist customers with product information and questions.
• Sell and promote new food products and promotions.
• Maintain shelf stock and store presentation during shifts.
• Utilise Sparks App and in-store devices to enhance service.
• Collaborate with colleagues to deliver a seamless shopping experience.

Conoscenze

Customer service

Digital literacy

Retail knowledge

Communication

Strumenti

Sparks App

Descrizione del lavoro

Marks & Spencer Group is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, assisting customers with product knowledge and promoting new food items. You’ll work in a busy store, stay adaptable, and contribute to a positive team environment.

You’ll use digital tools like Sparks App and in-store devices to help customers get what they want quickly, while maintaining shelves and supporting store operations across shifts.