Food Frontline Associate – High-Energy Customer Service

Marks and Spencer; Dundee; On-site; GBP 9,000 - 13,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, helping customers, answering questions, and recommending products to meet demand.

You’ll work with digital tools (POS devices and Sparks) to ensure a seamless shopping experience. A team player attitude and ability to thrive under pressure are essential as the store gets busy during peak periods.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to work in a fast-paced environment and handle busy periods.
• Comfort with using digital tools (POS devices) to assist customers.

Responsibilities

• Help customers with product questions and recommendations.
• Assist in-store service and stock replenishment as needed.
• Provide five-star service during busy trading periods.

Skills

Customer service

Retail sales

Cash handling

Tools

POS system

Sparks app

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, helping customers, answering questions, and recommending products to meet demand.

You’ll work with digital tools (POS devices and Sparks) to ensure a seamless shopping experience. A team player attitude and ability to thrive under pressure are essential as the store gets busy during peak periods.