Dynamic Food Retail Frontline Associate

Marks & Spencer Plc; Brompton; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food department to be at the frontline of the UK’s leading retailer. You will engage customers, promote products, and provide a seamless service experience across busy peak times.

You’ll work in a high-energy store environment, across various areas as needed, using Sparks App and store devices to support sales and customer satisfaction. This role suits team players who thrive under pressure and stay flexible to changing store needs.

Qualifications

• Experience in customer-facing retail roles.
• Comfort with using store digital tools.
• Able to work under pressure in busy shifts.
• Willingness to work across store areas.

Responsibilities

• Provide frontline support to customers with a friendly, can-do attitude.
• Assist customers by offering product information and answering questions to drive sales.
• Restock shelves, check product availability, and keep the area tidy and well-organised.
• Utilise Sparks App and in-store devices to enhance the shopping experience for customers.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food department to be at the frontline of the UK’s leading retailer. You will engage customers, promote products, and provide a seamless service experience across busy peak times.

You’ll work in a high-energy store environment, across various areas as needed, using Sparks App and store devices to support sales and customer satisfaction. This role suits team players who thrive under pressure and stay flexible to changing store needs.