Food Frontline Associate — Fast-Paced & Digital-Savvy

MS; Stamford; On-site; GBP 20,000 - 23,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,

Qualifications

• Experience in frontline retail or customer service is preferred.
• Ability to work in a high-pressure environment.
• Willingness to work flexible shifts including evenings and weekends.

Responsibilities

• Provide five-star customer service in the Food section.
• Promote and sell new food products to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Work across store areas as needed.
• Be a resilient team player in a fast-paced environment.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,