Food Retail Customer Champion – Fast-Paced & Digital-Savvy

Marks and Spencer; Sandhurst; On-site; GBP 18,000 - 21,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,

Qualifications

• Frontline retail experience is preferred.
• Strong customer service mindset and ability to work under pressure.
• Willingness to learn and adapt in a fast-paced store environment.

Responsibilities

• Assist customers in the Food section and provide five-star service.
• Confidently recommend and sell our newest food products.
• Collaborate with store team to ensure smooth customer experience.

Skills

Customer service

Frontline experience

Digital tools

Team player

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,