Food Frontline Associate — Fast-Paced, Flexible Shifts

MS; Harrogate; On-site; GBP 18,000 - 21,000; Full time

Job summary

M&S in the United Kingdom is seeking a Customer Assistant in the Food section to be the frontline of the store, delivering five-star service at pace. You will be a down-to-earth colleague who thrives under pressure, embracing the transformation we’re driving and meeting strong customer demand head‑on.

You’ll be a resilient brand ambassador ready to roll up your sleeves, confidently recommending and selling our newest food products to customers.

Qualifications

• Customer service experience preferred.
• Able to thrive in a fast-paced retail environment.
• Willingness to learn about M&S Food products.

Responsibilities

• Assist customers on the shop floor and answer questions.
• Recommend and sell food products to meet demand.
• Keep shelves stocked and maintain store presentation.

Skills

Customer service

Team player

Digital literacy

Product knowledge

Tools

Sparks App

In-store devices

Job description

M&S in the United Kingdom is seeking a Customer Assistant in the Food section to be the frontline of the store, delivering five-star service at pace. You will be a down-to-earth colleague who thrives under pressure, embracing the transformation we’re driving and meeting strong customer demand head‑on.

You’ll be a resilient brand ambassador ready to roll up your sleeves, confidently recommending and selling our newest food products to customers.