Food Frontline Assistant — Fast-Paced & Flexible Shifts

MS; Macclesfield; On-site; GBP 12,000 - 17,000; Part time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.

Qualifications

• Knowledge of M&S Food products is advantageous.
• Ability to stay calm and provide five-star service under pressure.
• Willingness to work across store areas and handle varying shifts.

Responsibilities

• Frontline role in a busy food store, serving customers with a smile.
• Assist with selling, stocking and maintaining product availability.
• Use Sparks App and in-store devices to enhance the customer experience.
• Deliver fast, friendly service to meet high customer demand head-on.
• Collaborate with teammates to ensure a seamless customer experience.

Skills

Customer service

Team player

Resilience

Handling pressure

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.