Food Frontline Associate – Customer Service & Sales

Marks and Spencer; Hastings; On-site; GBP 12,000 - 15,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are ready to roll their sleeves up and go again, day in and day out, meeting

Qualifications

• Strong focus on delivering five-star service to customers.
• Able to work across multiple areas of the store as needed.
• Comfortable using Sparks and in-store devices for customer interactions.

Responsibilities

• Frontline role delivering excellent service during peak store times.
• Assist with selling and replenishing products to meet customer demand.
• Support store team to maintain a fast, accurate, and enjoyable shopping experience.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are ready to roll their sleeves up and go again, day in and day out, meeting