Food Frontline Associate — Fast-Paced Customer Service

Marks and Spencer; London Borough of Bromley; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in London is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll help customers, share product knowledge, and keep shelves stocked while delivering fast, friendly service.

You’ll use Sparks App and in-store devices to assist customers, adapt to busy periods, and work across store areas to meet demand while upholding our standards.

Qualifications

• Must be 18 years of age or older due to health and safety regulations.

Responsibilities

• Frontline role in the Food section, delivering five-star service at pace.
• Assist customers with product knowledge and recommendations.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player and flexible to work across store areas during varying shifts.

Tools

Sparks App

Job description

Marks & Spencer in London is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll help customers, share product knowledge, and keep shelves stocked while delivering fast, friendly service.

You’ll use Sparks App and in-store devices to assist customers, adapt to busy periods, and work across store areas to meet demand while upholding our standards.