Food Frontline Associate — Fast-Paced Service & Tech-Savvy

Marks & Spencer Plc; Cheshunt; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five‑star service at pace while embracing change and helping customers with a positive, can‑do attitude.

You’ll use Sparks App and in-store devices to assist customers, answer questions and process purchases. Flexibility across shifts and store areas is essential to keep our customers happy.

Qualifications

• Customer-focused with ability to handle peak demand.
• Willing to learn and use digital tools.
• Flexible to work across store areas.
• Reliable and resilient under pressure.

Responsibilities

• Assist customers and help them find products and services.
• Deliver high-energy, five-star service during peak times.
• Operate Sparks App and other in-store devices to support transactions.
• Contribute to a smooth, welcoming shopping environment across store areas.

Skills

Customer service

Team player

Digital literacy

Brand ambassador

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five‑star service at pace while embracing change and helping customers with a positive, can‑do attitude.

You’ll use Sparks App and in-store devices to assist customers, answer questions and process purchases. Flexibility across shifts and store areas is essential to keep our customers happy.