Food Frontline Associate — Customer Service

Marks & Spencer Group; Colchester; Vor Ort; GBP 12.000 - 17.000; Teilzeit

Zusammenfassung

Marks & Spencer Group is seeking a Customer Assistant in our Food section to be the frontline voice of the UK’s trusted retailer. You’ll deliver five-star service at pace, help customers find products, and represent the M&S brand with pride on shifts that meet store demand.

You’ll work with Sundays and other peak times, stay digitally confident using Sparks App and in-store devices, collaborate with colleagues, and adapt to busy periods to ensure a seamless customer experience.

Qualifikationen

• Customer-focused and calm under pressure.
• Strong communication and listening skills.
• Able to work in a fast-paced retail environment.

Aufgaben

• Assist customers in the Food section and provide product recommendations.
• Maintain high store standards and ensure shelves are well stocked.
• Support colleagues across areas as shifts require.

Kenntnisse

Customer service

Teamwork

Digital literacy

Retail knowledge

Tools

Sparks App

In-store devices

Jobbeschreibung

Marks & Spencer Group is seeking a Customer Assistant in our Food section to be the frontline voice of the UK’s trusted retailer. You’ll deliver five-star service at pace, help customers find products, and represent the M&S brand with pride on shifts that meet store demand.

You’ll work with Sundays and other peak times, stay digitally confident using Sparks App and in-store devices, collaborate with colleagues, and adapt to busy periods to ensure a seamless customer experience.