Food Frontline Associate — Fast-Paced & Flexible

Marks & Spencer Plc; Patcham; On-site; GBP 18,000 - 21,000; Full time

Job summary

Join Marks & Spencer plc as a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service under pressure, helping customers find the right food products with confidence.

Be ready to work across store areas, stay digitally confident with Sparks App and in-store devices, and proudly represent the M&S brand while driving sales and customer satisfaction.

Qualifications

• Frontline retail role providing five-star service in a busy store environment.
• Knowledge of M&S Food products and ranges.
• Willingness to work across store areas and adapt to changing demands.

Responsibilities

• Provide friendly, efficient service to customers during busy shifts.
• Recommend and help customers choose food products to meet their needs.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Be flexible to work across different store areas as required.

Skills

Customer service

Team collaboration

Digital literacy

Tools

Sparks App

In-store devices

Job description

Join Marks & Spencer plc as a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service under pressure, helping customers find the right food products with confidence.

Be ready to work across store areas, stay digitally confident with Sparks App and in-store devices, and proudly represent the M&S brand while driving sales and customer satisfaction.