Food Frontline Assistant – Fast-Paced, Digital-Savvy

Marks and Spencer; England; On-site; GBP 12,000 - 15,000; Full time

Job summary

Join Marks & Spencer as a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service, be a resilient brand ambassador, and confidently recommend and sell new food products to customers.

Be prepared to work early mornings, embrace flexibility across store areas, and stay upbeat during peak hours to ensure every customer feels valued when they shop with us.

Qualifications

• Deliver five-star service at pace.
• Thrive under pressure in a busy store environment.
• Be digitally confident and use store tools to enhance customer experience.
• Contribute to a positive, high-energy store atmosphere.

Responsibilities

• Join M&S as a Customer Assistant in our Food section and be at the frontline of service.
• Confidently recommend and sell our newest food products to customers.
• Help drive sales by serving, stocking shelves and supporting store growth.
• Be flexible to work across different areas and shifts.

Skills

Customer service

Teamwork

Adaptability

Digital literacy

Tools

Sparks App

In-store devices

Job description

Join Marks & Spencer as a Customer Assistant in our Food section, at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service, be a resilient brand ambassador, and confidently recommend and sell new food products to customers.

Be prepared to work early mornings, embrace flexibility across store areas, and stay upbeat during peak hours to ensure every customer feels valued when they shop with us.