Food Frontline Associate — Fast-Paced, Service-Driven

Marks & Spencer Group; Shoeburyness; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is seeking Customer Assistants for the Food section. You will be at the frontline, delivering five-star service at pace, and embracing the transformation we’re driving.

You’ll showcase strong product knowledge, roll up your sleeves daily, and confidently recommend our latest food products to customers. Ideal candidates are resilient, digitally confident, and ready to thrive in a high-pressure, frontline role.

Qualifications

• Experience in customer service is preferred.
• Strong communication and listening skills are essential.
• Able to work in a fast-paced retail environment and stay motivated.

Responsibilities

• Assist customers with enquiries and product information.
• Keep shelves stocked and store area tidy during shifts.
• Operate tills, process payments and handle transactions accurately.

Skills

Customer service

Communication

Teamwork

Tools

Sparks App

POS devices

In-store devices

Job description

Marks & Spencer Group is seeking Customer Assistants for the Food section. You will be at the frontline, delivering five-star service at pace, and embracing the transformation we’re driving.

You’ll showcase strong product knowledge, roll up your sleeves daily, and confidently recommend our latest food products to customers. Ideal candidates are resilient, digitally confident, and ready to thrive in a high-pressure, frontline role.