Food Floor Leader: Elevate Service & Results

Marks & Spencer Group; Liverpool; On-site; GBP 32,000 - 44,000; Full time

Job summary

Marks & Spencer is recruiting a Team Manager in Food to lead from the front on the shop floor. You’ll set the pace, raise standards and inspire your team to deliver standout style, sharp service and strong commercial results even under pressure.

We value confident, people-first leaders who thrive in fast-moving retail, make bold decisions and bring out the best in others while delivering excellent customer experiences.

Qualifications

• Proven experience leading teams in fast-paced retail environments.
• Strong commercial awareness and ability to use data to drive results.
• Excellent coaching, development and performance management skills.

Responsibilities

• Lead from the front on the shop floor, setting pace and standards.
• Inspire and develop a multi-skilled team to deliver strong service and commercial results.
• Use insights to optimise stock, availability and operational excellence.
• Model inclusive leadership and exceptional customer service at all times.

Skills

People leadership

Retail operations

Customer service

Job description

Marks & Spencer is recruiting a Team Manager in Food to lead from the front on the shop floor. You’ll set the pace, raise standards and inspire your team to deliver standout style, sharp service and strong commercial results even under pressure.

We value confident, people-first leaders who thrive in fast-moving retail, make bold decisions and bring out the best in others while delivering excellent customer experiences.