Food Customer Support Specialist - Evenings

Marks and Spencer; Banbury; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks and Spencer in Banbury is recruiting a Customer Assistant for our Food section to be at the frontline of the UK's fastest growing retailer. You'll deliver five-star service at pace and support store teams during busy periods.

The role requires flexibility to cover various store areas, a positive, team-oriented attitude, and confidence in using digital tools like Sparks App to enhance the customer experience. Previous retail experience is helpful but not required.

Qualifications

• Customer service experience or mindset.
• Team-oriented and adaptable to different store areas.
• Comfort with using digital tools in-store.

Responsibilities

• Provide five-star service at pace to customers.
• Recommend and sell our newest food products to shoppers.
• Utilize Sparks App and in-store devices to enhance the customer experience.
• Work across store areas and support the team during busy periods.

Skills

Customer service

Team player

Flexibility

Digital tools

Job description

Marks and Spencer in Banbury is recruiting a Customer Assistant for our Food section to be at the frontline of the UK's fastest growing retailer. You'll deliver five-star service at pace and support store teams during busy periods.

The role requires flexibility to cover various store areas, a positive, team-oriented attitude, and confidence in using digital tools like Sparks App to enhance the customer experience. Previous retail experience is helpful but not required.