Food Retail Pro — Fast-Paced Customer Service

Marks and Spencer; Bury; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3 p/h (22:00–06:00)

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to join the frontline team. You’ll help customers, share product knowledge, and drive sales with friendly, efficient service across busy shifts. We value resilience, a can-do attitude, and a readiness to work across store areas.

Evening and weekend hours are common, and an unsocial premium applies for hours between 22:00 and 06:00. You’ll use Sparks and in-store devices to assist customers, and you’ll help maintain displays and

Qualifications

• Must be 18 years or older due to health & safety policy.
• Ability to deliver fast, five-star service.
• Willingness to work across store departments.

Responsibilities

• Provide frontline customer service, helping customers with product recommendations and sales.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Work in a high-pressure environment during peak store times.
• Maintain shelves and assist with merchandising as required.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Fast pace

Tools

Sparks

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to join the frontline team. You’ll help customers, share product knowledge, and drive sales with friendly, efficient service across busy shifts. We value resilience, a can-do attitude, and a readiness to work across store areas.

Evening and weekend hours are common, and an unsocial premium applies for hours between 22:00 and 06:00. You’ll use Sparks and in-store devices to assist customers, and you’ll help maintain displays and