Evening & Night Food Customer Assistant

Marks and Spencer; Ballymena; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Unsocial premium £3 p/h

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, helping customers, answering questions, and showcasing our latest ranges. A resilient, team-oriented attitude is essential as you work across store areas to meet demand.

You’ll deliver five-star service at pace, using Sparks App and in-store devices to ensure a smooth, efficient shopping experience. Nights attract a £3.00 p/h premium where applicable.

Qualifications

• Frontline retail role in a fast-paced environment.
• Able to work late nights per the shift pattern.
• Comfort with using digital tools to assist customers.
• Willing to work across multiple store areas.

Responsibilities

• Assist customers with food products and answer questions.
• Recommend and sell latest food items to customers.
• Maintain high-energy, efficient service during peak store times.
• Utilize Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Resilience

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline, helping customers, answering questions, and showcasing our latest ranges. A resilient, team-oriented attitude is essential as you work across store areas to meet demand.

You’ll deliver five-star service at pace, using Sparks App and in-store devices to ensure a smooth, efficient shopping experience. Nights attract a £3.00 p/h premium where applicable.