Food Customer Assistant: Fast-Paced Service & Growth

Marks and Spencer; Shrewsbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer is seeking a Customer Assistant for the Food section with weekend and evening shifts. You’ll deliver five-star service, advise customers on our latest food products, and work across store areas to meet demand.

Digital confidence with Sparks App will help you assist shoppers efficiently, and you’ll thrive in a fast-paced, team-focused environment. Join us to support busy periods, maintain high standards, and drive sales through excellent service and product knowledge.

Qualifications

• Must be enthusiastic about food and delivering great service.
• Able to work under pressure and stay positive during busy periods.
• Comfortable using digital tools to assist customers.

Responsibilities

• Provide five-star service to customers in the Food section.
• Confidently recommend and sell new food products to customers.
• Be flexible to work across various store areas as shifts change.
• Utilise Sparks App and in-store devices to improve the customer experience.
• Contribute to a positive, high-energy store environment.

Skills

Customer service

Team player

Digital literacy

Resilience

Tools

Sparks App

Job description

Marks and Spencer is seeking a Customer Assistant for the Food section with weekend and evening shifts. You’ll deliver five-star service, advise customers on our latest food products, and work across store areas to meet demand.

Digital confidence with Sparks App will help you assist shoppers efficiently, and you’ll thrive in a fast-paced, team-focused environment. Join us to support busy periods, maintain high standards, and drive sales through excellent service and product knowledge.