Food Retail Hero — Evening & Weekend Customer Assistant

Marks and Spencer; Llanelli; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Food to join our frontline team in the UK. You will deliver five-star service at pace, help customers find products, and champion our latest food ranges while staying composed during peak hours.

This frontline role offers regular evening shifts on weekends and midweek, with a focus on teamwork, flexibility, and digital tool usage like Sparks App to enhance the customer experience.

Qualifications

• Knowledge of M&S Food products.
• Ready to roll up sleeves and work under pressure.
• Deliver five-star service at pace and support customers.

Responsibilities

• Provide five-star service at pace and assist customers with product selection.
• Recommend and sell our newest food products to customers.
• Use Sparks App and in-store devices to enhance the customer experience.
• Be flexible and work across different store areas as needed.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in Food to join our frontline team in the UK. You will deliver five-star service at pace, help customers find products, and champion our latest food ranges while staying composed during peak hours.

This frontline role offers regular evening shifts on weekends and midweek, with a focus on teamwork, flexibility, and digital tool usage like Sparks App to enhance the customer experience.