Food Retail Customer Assistant — Night Shifts & Flex

Marks & Spencer Plc; Newry; Remote; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. You will deliver five-star service, confidently recommend and sell our newest food products, and thrive under pressure during peak hours.

You will be digitally confident, using Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas is essential, with a focus on delivering a seamless customer journey.

Qualifications

• Frontline retail role experience is expected in a busy store environment.
• Be digitally confident and able to use Sparks App and in-store devices.
• Able to work as part of a team and adapt across store areas.
• Willingness to work flexible hours and shifts as required.

Responsibilities

• Deliver five-star service at pace to customers.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be prepared to work across different areas of the store to meet demand.

Skills

Customer service

Teamwork

Flexibility

Resilience

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest growing retailer. You will deliver five-star service, confidently recommend and sell our newest food products, and thrive under pressure during peak hours.

You will be digitally confident, using Sparks App and in-store devices to enhance the customer experience. Flexibility to work across store areas is essential, with a focus on delivering a seamless customer journey.