Food Customer Assistant — Fast-Paced, High-Impact Service

Marks & Spencer Group; Greater London; Sur place; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, friendly service, knowing M&S Food products, and confidently recommending items to customers.

You’ll use Sparks App and in-store devices to enhance the shopping experience, and adapt to different store areas with a positive, team-focused attitude. This frontline role requires resilience and a commitment to excellent customer service during busy periods, contributing to our

Qualifications

• Experience in customer service in retail environment.
• Ability to deliver fast, friendly service under pressure.
• Knowledge of food products and willingness to learn about M&S Food range.

Responsabilités

• Provide five-star customer service at pace on the shop floor.
• Promote and sell M&S Food products to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Be flexible and work across different store areas as required.
• Represent the brand as a positive, energetic team member.

Connaissances

Customer service

Retail knowledge

Digital tools

Team player

Outils

Sparks App

In-store devices

Description du poste

Marks & Spencer Group is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering fast, friendly service, knowing M&S Food products, and confidently recommending items to customers.

You’ll use Sparks App and in-store devices to enhance the shopping experience, and adapt to different store areas with a positive, team-focused attitude. This frontline role requires resilience and a commitment to excellent customer service during busy periods, contributing to our