Food Customer Assistant — Fast-Paced, Flexible Shifts

Marks & Spencer Plc; Braintree; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You'll be at the frontline of the UK's fastest-growing retailer, delivering five-star service at pace and embracing transformation.

You'll build product knowledge, roll up your sleeves daily, work across store areas, stay resilient under pressure, and use Sparks App and in-store devices to help customers find what they want.

Qualifications

• Experience delivering excellent customer service in a fast-paced retail environment.
• Comfort with using digital tools and apps.
• Able to work flexible shifts, including weekends.

Responsibilities

• Provide five-star service at pace and upsell products.
• Assist customers with product knowledge and recommendations.
• Work across store areas and adapt to changing demands.

Skills

Customer service

Digital tools

Teamwork

Flexibility

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You'll be at the frontline of the UK's fastest-growing retailer, delivering five-star service at pace and embracing transformation.

You'll build product knowledge, roll up your sleeves daily, work across store areas, stay resilient under pressure, and use Sparks App and in-store devices to help customers find what they want.