Food Customer Assistant: Flexible Shifts, Fast Service

Marks & Spencer Plc; Carlisle; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant for the Food section. You’ll be at the frontline, delivering five‑star service at pace and using Sparks and in‑store devices to help customers find products.

You’ll need to be flexible, a team player, and thrive under pressure when stores are busiest. This frontline role offers opportunities to grow and develop retail skills, while helping drive customer satisfaction.

Qualifications

• Customer service experience preferred.
• Flexible to work on weekends and varied shifts.
• Comfortable using in-store devices and digital tools.

Responsibilities

• Serve customers on the shop floor with product recommendations.
• Assist customers at the till and in queues to ensure smooth checkout.
• Maintain product knowledge in the Food section and keep shelves tidy.
• Support colleagues across store areas during busy periods.

Skills

Customer service

Flexible

Digital tools

Job description

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant for the Food section. You’ll be at the frontline, delivering five‑star service at pace and using Sparks and in‑store devices to help customers find products.

You’ll need to be flexible, a team player, and thrive under pressure when stores are busiest. This frontline role offers opportunities to grow and develop retail skills, while helping drive customer satisfaction.