Food & Beverager Floor Manager

PPHE Hotel Group; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Holmes Hotel London seeks an F&B Floor Manager to enhance guest experiences through superb service in its diverse dining venues. This role involves leadership, customer service, and team management as part of a dedicated staff in a unique boutique hotel in Marylebone. Competitive pay, perks include discounted travel and meals, and a supportive work environment.

Benefits

Subsidized travel arrangements after midnight

Heavily discounted hotel room rates in Europe

50% F&B discount at restaurants and bars

Two wellness days per year

30 days holiday per year

Access to 40% of pay before payday

£750 Recommend a Friend scheme

Vitality at work scheme with gym discounts

24/7 access to Employee Assistance Programme

Annual staff parties and events

Qualifications

• Experience as F&B Supervisor/F&B Team Leader/F&B Floor Manager in a hotel.
• Passionate about exceeding guest expectations and mentoring team members.
• Availability for morning and late shifts.

Responsibilities

• Oversee smooth service in F&B outlets to encourage guest return.
• Inspire and coach F&B team members.
• Ensure alignment with hotel values of Trust, Respect, and Teamwork.

Skills

Leadership

Customer Service

Team Management

Job description

Location: Holmes Hotel London, United Kingdom

Food & Beverage (F&B) Floor Manager job opening at Holmes Hotel London

At Holmes Hotel London, we are dedicated to creating stories and memories by delivering excellent and personal service to our guests.

As the friendly face of the 118-bedroom Holmes Hotel, our F&B Floor Manager will do more than welcome our guests. With your flair and passion for delivering exceptional service, you will ensure a memorable experience for every guest.

Kitchen at Holmes is an all-day restaurant, neighborhood bar, and destination for lovers of good food.

An exclusive events venue within Holmes Hotel London, The Residence offers a truly unique and inspiring space to hold meetings, events, and special occasions for up to 130 guests.

106 Baker Street is an all-day bakery and café offering house-pressed juices, freshly baked pastries, build-your-own breakfasts, fresh and healthy salads, sandwiches, cakes, & artisanal coffee.

As our F&B Floor Manager, you will receive:

• Subsidized travel arrangements after midnight
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, starting with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual staff parties and events

We are looking for our F&B Floor Manager, who:

• Ensures our F&B outlets (M&E, Bar, Restaurant, café, and Breakfast operation) run a smooth service that makes guests want to return
• Can inspire, coach, and mentor F&B team members
• Is passionate about exceeding guests' expectations
• Is available to work morning and late shifts
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care
• Has previous experience working as F&B Supervisor/F&B Team Leader/F&B Floor Manager in a hotel environment

Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds. The ideal home from which to explore the city.

Holmes. A home away from home for curious minds.